Legal
Refund Policy
A clearly posted 14-day refund window on every tier purchase.
Last updated: August 7, 2026
This is a working draft based on the client-supplied Master Protected Policy document. Confirm the exact window and process with your payment processor and counsel before launch - real payment processing isn't connected yet, so nothing here is being enforced automatically today.
14-day refund window
You have exactly fourteen (14) calendar days from the date of any tier purchase ($49 Tier 1, $100 Tier 2, $100 Tier 3, or $150 Tier 4) to request a full refund by emailing support@travelsavageloop.com.
Refund eligibility
To qualify for a refund, you must not have generated, requested, or withdrawn affiliate commissions or matrix payouts tied to that purchase. Withdrawing affiliate earnings constitutes full consumption of business services and waives refund rights for that purchase.
All sales final after 14 days
After 14 calendar days, all sales are final. No partial returns or pro-rated refunds are issued.
Chargeback prevention
Please contact support before contacting your card issuer or bank — most billing questions are resolved faster this way, and it avoids unnecessary account disruption. Filing an unauthorized chargeback after the 14-day refund window has expired, or without contacting support first, may result in account cancellation and forfeiture of software access and wallet balances, plus recovery of a $25.00 administrative fee for fraudulent chargebacks.
Effect on commissions
If a purchase is refunded, cancelled as a disputed charge, or charged back, the direct commission, matrix spot payout, and sponsor match tied to that purchase may be reversed at the company's discretion, per the Affiliate Agreement.
Tier upgrades & matrix re-entry
Activating a new tier or starting a new matrix cycle (re-entry) is always your own explicit choice and may be paid partly or fully from your own wallet balance — these activations take effect immediately and are non-refundable once confirmed, since they immediately unlock matrix placement and product access. External cash-out of your wallet balance is only available on the 1st of each month.
Contact
support@travelsavageloop.com
